1. About This Policy
This policy applies to this website and to information you provide when requesting an estimate or communicating with us. It does not apply to third-party websites we may link to.
2. Information We Collect
We collect information you give us directly — your name, phone number, email address, project location or city, the service you're interested in, and any message or project details you submit through our forms or share by phone. We also collect limited technical data automatically (such as IP address, browser type, and pages viewed) to operate and secure the site.
3. How We Use Your Information
We use your information to respond to your request, prepare and discuss estimates, schedule and perform work, follow up about your project, and keep records. We may contact you by phone, text, or email about your inquiry. We do not sell your personal information.
4. Information Sharing
We share information only as needed to run our business — for example, with our crew to perform your project, or with service providers that help us operate (see below). We may disclose information if required by law or to protect our rights. We do not sell or rent your personal information to third parties.
5. Third-Party Services
This website relies on a few trusted providers: Zoho Mail for delivering form submissions, ADAWebPro (by YelloPost) for the accessibility widget, and standard web hosting and content-delivery/security services. These providers process limited data on our behalf under their own privacy and security terms.
6. Cookies and Tracking
We use essential cookies and similar technologies to make the site work and to understand basic usage. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
7. Data Retention
We keep lead and customer information only as long as needed to serve you and to meet legal, tax, and recordkeeping obligations, after which we delete or anonymize it.
8. Data Security
We use reasonable administrative and technical safeguards — including HTTPS encryption, spam filtering, and access controls — to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.
9. Your Privacy Rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time by replying STOP to texts, unsubscribing from emails, or contacting us directly.
10. California Resident Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect and how we use it, to request deletion of your information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share your personal information as those terms are defined under California law. To exercise your rights, contact us using the details below; we may need to verify your identity before responding.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our site does not currently respond to them, but we limit tracking to what is described in this policy.
12. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here with a new effective date.
14. Contact Us
To ask about this policy or exercise your privacy rights, contact Action Asphalt Paving Solutions:
Phone: (707) 529-7478
Email: [email protected]
Location: Vacaville, CA 95688